- Identification details and aims of Centres
- List of services offered by the Centres
- Admission requirements and procedures
- Rights of people using the Centres
- Participation of users
- Regulatory legislation
- Making complaints and suggestions
- Quality commitments
- Indicators for monitoring commitments de los compromisos
- Measures to ensure gender equality, address diversity, facilitate access and improve conditions of service provided
- Standardized systems of quality management, environment and occupational risk prevention
- Remedies for breach of commitments
- Unit responsible
- Useful details