- Identification details and aims of the Centre
- List of services offered by the Centre
- Rights of people using the Centre
- Participació de les persones usuàries
- Regulatory legislation
- Making complaints and suggestions
- Quality commitments
- Indicadores para el seguimiento de los compromisos
- Measures to ensure gender equality, address diversity, facilitate access and improve conditions of service provided
- Standardized systems of quality management, environment and occupational risk prevention
- Remedies for breach of commitments
- Unit responsible
- Useful details